The Global Technical Access Center (GTAC) provides technical support for Solid Edge customers.
You can access many support functions directly from Solid Edge. On the Help menu, click Technical Support. Then click the appropriate option to request a WebKey account, to access the online support library, and so forth.
In the USA and Canada, call 1-800-955-0000 or 1-714-952-5444. Outside North America, please contact your local Siemens PLM Software office. For more information or the telephone number of an office near you, call 800-807-2200.
You can also access GTAC on the Web:
http://support.industrysoftware.automation.siemens.com/gtac.shtml
For problems relating to Microsoft, you should contact Microsoft support on the Web:
Software maintenance, enhancements and support are essential for your successful utilization of Siemens PLM software products. For detailed information, access the GTAC Services Guide at
http://support.industrysoftware.automation.siemens.com/services.
Click Featured Services→GTAC Services Guide.